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Refund Policy

Last updated: August 2026

Thank you for choosing WaitlistTest. We provide a comprehensive free tier that allows you to evaluate our tools and features before committing to a paid subscription. We offer a 14-day money-back guarantee for our paid subscriptions if you are not satisfied with our services.

By subscribing to a paid WaitlistTest plan (Starter, Pro, or Unlimited), you agree to the terms outlined in this Refund Policy as well as our general Terms of Service.

1. 14-Day Refund Policy

We offer a full refund within the first 14 days of your initial subscription purchase. After 14 days, ALL PAYMENTS ARE STRICTLY NON-REFUNDABLE. We do not provide refunds, credits, or prorated billing adjustments for any subscription fees, whether billed monthly or annually.

After 14 days, this no-refund policy applies regardless of:

  • Lack of Results: A failure to generate leads or achieve your desired conversion rate.
  • Change of Mind: If you decide to abandon your project or switch to a different service.
  • Non-usage: If you forget to cancel your subscription and do not actively use the platform during the billing cycle.
  • Account Termination: If your account is suspended or terminated due to a breach of our Terms of Service.

2. Subscription Cancellations

Outside of the 14-day refund window, we do not offer refunds. However, you are free to cancel your subscription at any time. When you cancel:

  • You will not be billed for any subsequent billing cycles.
  • You will retain access to your paid features and data until the end of your current, already-paid billing period.
  • No prorated refunds will be issued for the remaining days of your partial billing period.

To cancel your subscription, please navigate to the Billing section of your dashboard and follow the instructions to downgrade to the Free plan or cancel entirely.

3. Annual Plans

When you purchase an annual subscription, you are committing to a full year of service in exchange for a discounted rate. Annual subscription fees are refundable within the first 14 days of purchase. If you cancel an annual plan mid-year after 14 days, you will not receive a refund for the remaining months, but your access will remain active until the 12-month cycle concludes.

4. Exceptional Circumstances

At our sole discretion, we may consider issuing a refund or service credit in the event of a catastrophic technical failure on our end that prevents you from accessing the platform for an extended period, provided the issue could not be resolved by our support team. Such exceptions are reviewed on a case-by-case basis and do not obligate us to issue future refunds.

5. Chargebacks and Disputes

If you initiate a chargeback or dispute a payment with your bank or credit card provider without first contacting our support team, we reserve the right to immediately suspend or terminate your account. Illegitimate chargebacks for non-refundable digital goods may result in the permanent deletion of your account data and exposure to civil liability.

6. Contact Us

If you have any questions regarding your billing or this Refund Policy, please contact our support team prior to making a purchase at: